Wizard Slots Casino offers a magical experience with a rich variety of slot games, ranging from legendary classics to the latest in magical technology and design. The casino’s high-fantasy swords and sorcery theme sets it apart from the typical Vegas or minimalist designs found in many other casinos.
While Wizard Slots impresses with a vast array of slots and table games, its straightforward layout ensures easy navigation on both desktop and mobile devices. The site’s user-friendly interface allows players to explore the extensive game library effortlessly.
However, challenges arise in the customer service department, where only a basic FAQ section and email support are available. Responses to email inquiries may take up to two days, impacting the speed of issue resolution. Additionally, the casino could benefit from a wider range of payment options and faster payout processing.
Pros:
Cons:
New players at Wizard Slots can enjoy a wild bonus offer on their first deposit. By spinning the Mega Reel, they stand a chance to win up to 500 bonus spins on the popular Starburst slot. However, players should be aware of the 18+ age requirement, a minimum £10 fund, and 65x bonus wagering requirements. The maximum bonus conversion is equal to lifetime deposits, capped at £250.
Wizard Slots impresses with a vast games selection curated by the great Merlin himself. The library includes approximately 1900 games, featuring 1800 slots, 35 table games, and 54 jackpot games. The casino consistently adds new games to keep the experience fresh and exciting.
The site’s horizontal menu and search bar make it easy to navigate and find specific games or explore categories like Hot Slots, Jackpots, and new releases. While adjusting screen proportions may be necessary on desktop devices, games generally load quickly and seamlessly.
Live casino games are available but limited, with just over a dozen games from reputable providers. The quality of gameplay is commendable, providing an enjoyable experience for players who find suitable options.
Wizard Slots ensures that the magic follows players wherever they go. The mobile site, accessible with internet connectivity, offers a seamless experience on smartphones and tablets. Popular slots like Starburst and Fluffy Favourites load quickly, providing flexibility in both portrait and landscape modes.
While the casino offers a relatively small range of payment options, including Visa debit cards, PayPal, Paysafecard, and ‘Pay by Mobile,’ the methods are convenient and secure. The ‘Pay by Mobile’ option allows users to add deposit value to their next phone bill or Pay As You Go balance.
Transactions, whether through Visa debit card or PayPal, processed smoothly and instantly. However, withdrawals may take up to seven days, with a minimum limit of £30, which some players may find steep, especially for casual gamers.
Wizard Slots falls short in customer support due to the absence of live chat or phone support. The primary means of contact is through email (support@wizardslots.com), with response times averaging around two days. The site’s FAQ section addresses basic queries but lacks depth for more complex issues.
In collaboration with the UK Gambling Commission and Gamstop, Wizard Slots prioritizes player safety and responsible gambling. The casino offers features like self-exclusion periods, personal deposit limits, and a Reality Check function that keeps players informed about their time and money spent.
Overall, while Wizard Slots captivates with its magical theme and extensive game library, improvements in customer support responsiveness and withdrawal processing times could enhance the overall player experience.
